Terms of Service

Effective date: May 20, 2026 · Last updated: May 20, 2026

These Terms of Service ("Terms") govern your access to and use of the minsMe platform, including the web application, browser extensions, APIs, and related services (collectively, the "Service") operated by minsMe ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

  • You may register using Google or Microsoft OAuth. You are responsible for maintaining the security of your account credentials.
  • You must provide accurate, current, and complete information during registration.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately at support@minsme.com if you suspect unauthorized access to your account.

3. The Service

minsMe provides AI-powered meeting intelligence, including:

  • Meeting recording — An AI notetaker bot joins your meetings on Google Meet, Zoom, and Microsoft Teams to record audio and video
  • Transcription — Recorded audio is automatically transcribed using speech-to-text technology
  • AI summaries — Transcripts are analyzed by AI to generate meeting summaries, action items, and highlights
  • AI search and chat — Ask questions about your past meetings using natural language
  • Calendar integration — Connect your Google Calendar or Microsoft Outlook for automatic meeting detection and auto-join
  • File uploads — Upload audio or video files for transcription and summarization
  • Team collaboration — Share meeting notes with workspace members

4. Recording Consent and Compliance

This is your most important obligation when using minsMe.

  • You are solely responsible for complying with all applicable laws regarding the recording of conversations, including obtaining any required consent from meeting participants.
  • Many jurisdictions require the consent of all parties to a conversation before it can be recorded. Laws vary significantly between jurisdictions — some require one-party consent, others require all-party consent.
  • You must inform all participants that the meeting is being recorded before recording begins.
  • You must not use the Service to record any meeting where a participant has objected to being recorded.
  • minsMe's bot identifies itself by name when joining meetings to help provide notice. However, this does not replace your obligation to obtain proper consent.
  • minsMe is not responsible for your failure to comply with applicable recording and consent laws.

5. Your Content

5.1 Ownership

You retain ownership of all content you create, upload, or generate through the Service, including recordings, transcripts, and uploaded files ("Your Content"). For workspace or team accounts, the workspace administrator determines content ownership and access policies.

5.2 License to minsMe

By using the Service, you grant minsMe a limited, non-exclusive, worldwide, royalty-free license to process, store, transmit, and display Your Content solely as necessary to provide, maintain, and improve the Service. This includes:

  • Sending audio to our transcription providers
  • Sending transcript text to AI providers for summarization
  • Creating and storing vector embeddings of your content for AI search
  • Displaying content to authorized users in your workspace

This license terminates when you delete Your Content or your account.

5.3 Content Warranties

You represent and warrant that you have all necessary rights, licenses, and permissions to use and share Your Content through the Service, and that Your Content does not violate any third party's intellectual property rights, privacy rights, or other legal rights.

6. AI Features and Limitations

  • AI outputs are not guaranteed to be accurate. Transcripts, summaries, action items, and chat responses generated by AI may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before relying on it.
  • Not professional advice. AI-generated content does not constitute legal, medical, financial, or other professional advice.
  • No training on your data. We do not use Your Content to train AI models. Our third-party AI providers are contractually prohibited from using your data for model training.
  • Continuous improvement. AI features may change, improve, or be modified over time. We do not guarantee that specific AI features will always be available.

7. Prohibited Conduct

You agree not to:

  • Use the Service to record conversations without required consent
  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload or transmit any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Interfere with or disrupt the Service or servers connected to the Service
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use AI outputs from the Service to develop competing AI models or services
  • Circumvent any usage limits, rate limits, or safety features of the Service
  • Resell, redistribute, or sublicense access to the Service without our written permission
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation

8. Subscriptions and Payment

  • minsMe offers both free and paid subscription plans. Features and usage limits vary by plan.
  • Paid subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled before the renewal date.
  • You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
  • All fees are non-refundable except as required by applicable law.
  • We reserve the right to change pricing with 30 days' advance notice. Price changes apply to the next billing cycle after the notice period.

9. Intellectual Property

The Service, including its software, design, branding, documentation, and all related intellectual property, is owned by minsMe and protected by copyright, trademark, and other intellectual property laws. Your use of the Service does not grant you any ownership interest in the Service itself.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

10. Termination

  • By you — You may delete your account at any time through account settings. Upon deletion, we will delete your data in accordance with our Privacy Policy.
  • By us — We may suspend or terminate your account if you violate these Terms, engage in prohibited conduct, or if we are required to do so by law. We will provide notice where practicable.
  • Effect of termination — Upon termination, your right to use the Service ceases immediately. We may delete your data after a 30-day grace period following account termination.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

We make no warranty regarding the accuracy, completeness, or reliability of any AI-generated content, including transcripts, summaries, or chat responses.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall minsMe, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of the Service.

Our total aggregate liability for all claims related to the Service shall not exceed the greater of (a) one hundred US dollars ($100) or (b) the total amount you paid to minsMe in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless minsMe and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law, including recording consent laws
  • Your Content or your use of Your Content
  • Any claim that Your Content infringes or violates any third party's rights

14. Dispute Resolution

  • Informal resolution first — Before filing any formal proceeding, you agree to contact us at legal@minsme.com and attempt to resolve the dispute informally for at least 30 days.
  • Arbitration — If we cannot resolve the dispute informally, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in English.
  • Arbitration opt-out — You may opt out of arbitration by sending written notice to legal@minsme.com within 30 days of first using the Service.
  • Class action waiver — You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action, class arbitration, or representative proceeding.
  • Small claims — Either party may bring a claim in small claims court if the claim qualifies.
  • Governing law — These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

15. Copyright and DMCA

If you believe that content on the Service infringes your copyright, please send a notice to legal@minsme.com with:

  • Identification of the copyrighted work claimed to be infringed
  • Identification of the material that is claimed to be infringing
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner

16. General Provisions

  • Entire agreement — These Terms, together with the Privacy Policy, constitute the entire agreement between you and minsMe regarding the Service.
  • Severability — If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver — Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment — You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Modifications — We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance.

17. Contact Us

If you have questions about these Terms, contact us at:

  • Email: legal@minsme.com
  • Website: https://minsme.com